MOS Group Taps Mitel to Streamline Communications
Mortgage Outreach Services, the MOS Group, selected the Mitel Communications Suite (MCS) to lower IT costs, reduce power consumption and allow the flexibility needed to spur company growth. The MOS Group provides mortgage delinquency resolution for the financial industry. Headquartered in Ottawa, Canada, Mitel provides communications applications for companies of all sizes. Running on a Sun Fire server from Sun Microsystems, the MCS combines the Mitel Communcications Director with applications such as Mitel NuPoint Unified Messaging and the Mitel Unified IP Client. Its implementation is designed to manage the MOS Group’s applications and call loads across a variety of locations. MCS is designed to reduce the number of servers required, simplify deployment and handle current and future user growth. The MOS Group also deployed the Mitel Unified IP Client for Sun Ray, the voice and virtual desktop software that makes desktop and telephone systems mobile by including an automatic cell phone hand off and single sign-on option and replaces traditional PC’s with thin clients. Write to Jon Prior.