Solving the Post-Close Challenge with Intelligent Automation

Join our upcoming webinar as SoftWorks AI CEO and Avanze CEO explore the advances in tech that allow for greater levels of automation and cost reduction, especially in support of post-close and pre-fund review.

Spruce’s Patrick Burns on innovation in title technology

In the season finale of Housing News season 5, Spruce CEO discusses heightened investor interest in title tech, innovation and fintech adoption.

Top CFPB official “hates” QM rules, jeopardizing safe harbo

A top CFPB official in charge of the rule-making process has heavily criticized the agency's own qualifying mortgage rule, jeopardizing safe harbor.

How borrower education can make housing more attainable

The current housing market is making it difficult for prospective buyers to afford a home. Housing professionals need to find ways to better meet buyer needs.

Demo Day

Mortgage Tech Demo Day: Balto

Balto

Balto is the #1 real-time guidance platform. Powered by AI, Balto helps contact center teams increase conversions, remain compliant, and decrease ramp time. 

Balto has guided over 30 million phone calls, helping contact centers shift from trying to fix unsuccessful calls after the fact to empowering their agents with real-time guidance that consistently delivers better results on every single call.

Product Fast Facts:

#1

Balto recognizes sales signals such as objections, interest, and pain points, and will automatically provide the agent with suggestions during the call, before the opportunity is lost. 

#2

 Managers can easily get insight into 100% of calls so they can understand what’s working and what’s not – without having to listen to hours of call recordings.

#3

Balto recognizes what the best agents are doing on their calls. Managers can then scale those behaviors to the whole team to quickly improve conversion rates, coaching efficiency, and ramp time across the board.

Visit Balto’s Services Guide Listing

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3d rendering of a row of luxury townhouses along a street

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