As director of client services, Daedre Gage is responsible for Mortgage Cadence’s Loan Fulfillment Center Application Solutions Analyst team, which addresses a wide array of customer support topics. Gage

Under her leadership, the team has achieved the highest client satisfaction rates at the company, based on an annual customer survey. 

In addition to being a skilled leader herself, Gage’s customer service skills are unparalleled, which is demonstrated by her ability to professionally support more than 650 end clients, and her ability to develop strong relationships with all levels of the Mortgage Cadence staff.

In the ever-changing world of technology, she can continuously assess the needs of customers, determining the priority of submitted tickets and managing the flow accordingly. Gage facilitates thorough customer communication throughout the support process, ensuring that all parties are on the same page.

"Everything Daedre does, she does with our customers in mind. She knows how to unleash the full potential of her team in order to provide personalized support to each customer."