Within just three years at Mr. Cooper, Kelly Ann Doherty was promoted from senior vice president of corporate communications to the chief communications officer, a member of the executive team, and now serves as their chief people and communications officer.
Within her role, Doherty is responsible for the company’s culture initiatives to create a more encouraging and empowering work environment. Last fall, Doherty led the launch of the Mr. Cooper Group Benefits Marketplace for annual enrollment and is a strong advocate for employee motivation through regular surveys and feedback channels. Because of her push for employee feedback, Doherty was able to spearhead several employee centered initiatives which led to a variety of team members receiving benefits they had never had before. She believes that trust is the foundation of a great culture and human connections help maximize the potential and productivity of teams. Outside the office, Doherty is a member of the Unstoppable Cultures Fellowship and served as a guest coach in the fellowship’s training program to support executives and company leaders through their own culture transformations. Additionally, Doherty is frequently invited to speak at industry and local events including the NEXT conferences and events with the Dallas chapter of the Public Relations Society of America.