Shailendra Singh is the director of software engineering at Sagent. He understands how nuanced, progressive innovation leads to real change in the highly regulated servicing space. Singh has over a decade of software engineering experience in America’s $13 trillion servicing sector. He leads by example through Sagent’s core values: relentless, relevant and reliable. In alignment with Sagent’s servicing customers, as well as customer success and product teams, Singh advances the ongoing evolution of LoanServ, Sagent’s open-API enterprise system-of-record platform. LoanServ touches every part of the mortgage lifecycle, from onboarding and real-time payments to disbursements and insight/visualization around loan performance and cash flow to secondary-market reporting. Over the last 12 months, Singh listened to Sagent’s servicing customers and delivered three high-priority features that meet their most pressing needs: single sign-on, real-time logging of loan activity and zero-latency operational stability.

Singh leads his 150+ global team of fintech professionals in-line with best practices around operational stability. He integrates deep operational insights from the servicing trenches to inform Sagent’s thoughtful innovation. He has nurtured a team culture that emulates his infectious compassion and curiosity. Singh’s leadership is grounded in respect, empowering his team to make key decisions that meaningfully shape how Sagent affects real improvement.

What is the best piece of advice you have ever received?

Work hard and stay humble. Relentless effort always speaks for itself, and the job is never quite done.

Name:

Shailendra Singh

Age:

39

Title:

Director of Software Engineering

Company Name:

Sagent

Industry

Mortgage