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Getting Ahead of the Next Delinquency Wave

Aug 20, 2020By

With longer forbearance periods, extensions on those forbearances and ever-changing regulations, servicers have been facing an influx of calls as borrowers look to them for support and guidance. Servicers need to be able to scale their customer support efforts to handle the increased call volume. At the same time, they need to be prepared to […]

3d rendering of a row of luxury townhouses along a street

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