For companies in mortgage, RPA and IPA can dramatically cut the number of human touch-points in the loan process while significantly improving quality. This white paper uses a case study to illustrate how one technology company, Capsilon, utilizes RPA and IPA to build solutions that can transform the mortgage process.
Publisher: Capsilon
Date: April 2019
As the mortgage sector navigates through complex market dynamics, the primary objectives for many organizations remain the same: master cost efficiency, ensure the delivery of high-quality service, and effectively scale operations. Outsourcing activities to specialized providers continues to be a primary strategy for achieving such goals. This white paper discusses how lenders and servicers can:
We have both an opportunity and, I’d suggest, an obligation to show up for our customers instead of focusing our marketing efforts on showing off how great we are. Show them our value today versus telling them how successful we’ve been in the past.
