While the costs associated with in-house servicing continue to rise, overall servicing performance has declined or remains static — forcing mortgage businesses to choose between fixing operational issues to continue servicing in-house or engaging a subservicer. Evaluating all the options is a critical step in this decision-making process, and this white paper compares the real challenges and benefits of both business models.
Publisher: MTG Services
Date: March 2019
As the mortgage sector navigates through complex market dynamics, the primary objectives for many organizations remain the same: master cost efficiency, ensure the delivery of high-quality service, and effectively scale operations. Outsourcing activities to specialized providers continues to be a primary strategy for achieving such goals. This white paper discusses how lenders and servicers can:
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