A Pig in a Python: Overcoming Lending Pipeline Challenges Amid COVID-19

The COVID-19 pandemic has led to a wake-up call for the mortgage industry. Borrower job loss and other disruptions due to COVID-19 caused many to miss mortgage payments and potentially go into forbearance.

Those unexpected delinquent borrowers have caused a “pig in a python” situation: a huge, overwhelming disruption in the lending pipeline due to archaic technology and poor customer service.

In this white paper, TMS covers how a proactive approach to customer service and top-of-the-line technology helps subservicing clients through a shifting environment.

Publisher: TMS

Date: August 2020

Popular White Papers

Navigating new norms: Outsourcing as a catalyst for mortgage service excellence 

As the mortgage sector navigates through complex market dynamics, the primary objectives for many organizations remain the same: master cost efficiency, ensure the delivery of high-quality service, and effectively scale operations. Outsourcing activities to specialized providers continues to be a primary strategy for achieving such goals. This white paper discusses how lenders and servicers can:

Featured Content

Master the art of continuous learning in real estate in 5 steps 

Integrating continuous learning into daily routines is crucial for real estate professionals. Prioritizing education while managing distractions helps agents focus on growth areas and stay competitive in a dynamic market.

3d rendering of a row of luxury townhouses along a street

Log In

Forgot Password?

Don't have an account? Please