If originators are finders of new customers, servicers must be keepers of those customers — this is what Sagent’s consumer-facing suite Account Connect does. Servicers brand Account Connect as their own, enabling consumers to: Actively manage homeownership from their phones; Identify and act on opportunities like paying off loans faster and using equity responsibly during good times; and Immediately request/process forbearances or loan mods during tough times. Sagent powers servicers to transform “customer for life” from tagline to reality.
