Understanding Today’s Connected Borrower

Sign up for this webinar to learn how to transform the borrower journey from transaction to relationship and gain a significant lift in production in today’s digital lending environment.

RealTrending: eXp’s Glenn Sanford reveals what’s next for company

CEO of eXp World holdings addresses his critics about his agent referral program, where he is taking the company next and growth limiters for the brokerage.

Navigating Closing Struggles in 2021’s Purchase Market

Join this webinar to discover the most current information on hybrid and full eNote eClosings and discuss key criteria to successfully implementing your eClosing strategy.

Mortgage servicers take steps to support borrowers amid COVID

Call volumes have spiked to a level not seen since last April, lenders and servicers need to prepare for a significant increase in their workload as they help borrowers through difficult times.

MortgageReal Estate

The Pandemic’s Impact on Consumer Shopping Behavior in Mortgage & Real Estate

Our job as mortgage professionals is to help consumers when and how they need us. This is especially important in the current crisis as the behaviors of both consumers and those in the housing industry are changing. Join Jornaya’s Head of Consumer Finance Mike Eshelman and Chief Marketing Officer Rich Smith as they discuss consumer shopping trends and the impacts on the housing industry. They’ll provide never before seen research on consumer shopping behavior pre- and post-COVID.

“Consumer shopping behavior has permanently changed; the customer expectation has changed,” Eshelman says in the session. “And we need to adapt to those changes.”

About Jornaya:

 Jornaya has proprietary access to data in markets where customers invest significant time researching, analyzing, and comparing options on major purchases, including real estate, mortgage, and banking. Working with a network of over 1,000 partners who operate more than 35,000 comparison shopping and lead generation sites, we provide companies access to early behavioral buying signals for customers and prospects. Monthly, we witness over 350 million consumer purchase journeys in a privacy friendly manner.

Watch the full session below. To go back to the full HousingWire Annual 2020 on demand summit, go here.

Panelist:

  • Rich Smith, Chief Marketing Officer, Jornaya
  • Mike Eshelman, Head of Consumer Finance, Jornaya

Leave a comment

Most Popular Articles

Should government help create housing market supply?

Some folks have some creative ideas to increase inventory. I appreciate the effort to throw around ideas; we need to have more discussions like this. The fact is that the economic ecosystem is much like a biological ecosystem. It’s hard to inject new things without impacting others. HW+ Premium Content

Apr 12, 2021 By
3d rendering of a row of luxury townhouses along a street

Log In

Forgot Password?

Don't have an account? Please