Live Well Launches New Reverse Mortgage Call Center, Expansion Plans

Live Well Financial, a growing reverse mortgage lender, today announced aggressive growth plans through the launch of a new East Coast originations call center, as well as the build out of a San Diego call center. 

The company says it plans to hire more than 300 new loan officers and operations staff to the two call centers, the newest of which will be based near its headquarters in Richmond, Virginia.

“Coming out of the throes of the Great Recession, it feels great to be creating jobs and growing,” said Live Well CEO Michael Hild. “I have a special place in my heart for Richmond, Virginia. Our convenient location in North Chesterfield will allow us to provide job opportunities for talented individuals who live both in the city and the surrounding counties.”

Live Well has recently introduced new products into the reverse mortgage market, including an annually adjusting reverse mortgage it rolled out in April. The company announced hiring efforts in late 2013 with the additions of Josh Moran, Jim Cory, Todd Ausherman, Nelson Locke, and Jon Gordon. 

Through the expanding call centers, Live Well says it is focused on the reverse mortgage space and the opportunities it offers. 

“The Company will remain focused on serving consumers that are retired or soon-to-be-retired and employ individuals that have a passion for making a difference. “Mortgage planning is becoming an incredibly important part of retirement”, said Live Well EVP Bruce Barnes. “We are extremely optimistic about the opportunities within the mortgage space and we are confident that our company culture and proprietary training process will continue to produce the best loan originators in the business.”

The San Diego call center is expected to grow to 200 originators and staff, with the Richmond call center expected to staff 100.

Written by Elizabeth Ecker

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