Generation Mortgage Company announced that they recently became a national Better Business Bureau Accredited Business and earned an A+ Rating from the BBB.
"While those of us who work for Generation Mortgage know that we offer top quality service to our business partners and our boomer and senior homeowners nationwide, the rigorous Better Business Bureau accreditation process is one more way to prove that treating our clients fairly and honestly is the primary goal of our organization," said President and CEO Scott Peters, Generation Mortgage Company. "We’re incredibly proud to have achieved the highest rating possible upon accreditation."
According to the Better Business Bureau, ratings are determined by a proprietary formula which gives organizations a grade from A to F with pluses and minuses. A+ is the highest grade and F is the lowest.
The grade represents the Better Business Bureau’s degree of confidence that the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns. Details as to any issues identified by the Better Business Bureau are contained in each organization’s Reliability Report.
Generation is the 7th largest reverse mortgage lender in the country and endorsed 1,595 HECMs in FY 2009 according to HUD data.
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