Known for answering her phone at all hours, even on the weekends, Ashley Spindle is relentlessly dedicated to solving problems and helping loan officers close one more loan.
A veritable encyclopedia of department policies and procedures, she is a tireless operational superstar who helps to raise the game of everyone she works with. As vice president of secondary markets, Spindle and her team of analysts and lock desk specialists make a daily positive impact on the production of more than 1,400 PrimeLending loan officers. Handling an average of 300 requests per day covering a wide range of program and pricing questions, her team is always prepared to provide immediate assistance thanks to Spindle’s comprehensive training, support and leadership. Spindle, who has been with the company for 16 years, is company’s go-to expert on the company’s secondary market policies and procedures – in fact she wrote the book – creating detailed process documentation that has help her lead countless training sessions for co-workers.
“I’m a firm believer that hard work and dedication pay-off. If you’re willing to put in the time and energy, your efforts will be acknowledged and rewarded.”