Josephine Yen is a driving force behind one of the industry’s fastest-growing and most disruptive digital mortgage technologies. She not only defines the strategic roadmap for Cloudvirga’s enterprise mortgage point-of-sale platforms, but also leads a team of more than a dozen business analysts in executing that roadmap.
During Yen’s tenure, Cloudvirga increased loan officer adoption among its existing customers by 40%. The company also increased its ability to reduce mortgage origination costs by $1,500 per loan and empowered 42% of users to complete a fully self-service application via mobile device.
Cloudvirga has since grown to serve eight of the top 40 non-bank mortgage lenders in the U.S., representing over $100 billion in annual loan volume and processed more than $15 billion in loans.
Before joining Cloudvirga, Yen spent more than seven years in management roles at ServiceLink and LSI. There, she learned the settlement side of the business and successfully completed a variety of complex technical projects,
Yen not only leads the product team for one of the mortgage industry’s most innovative companies, but is also challenging outdated processes and shaping the future of mortgage origination for all.