Closing Complex Loans Faster With a Digitized Client Workflow

Join us for a discussion on changes in market demographics, suppliers and how focusing on customer experience and a few simple steps during the mortgage loan process can close deals 3x faster.

Brokers, Here’s Everything You Need to Know About Rocket Pro TPO

Want to stay up to date with the latest on what Rocket Pro TPO is offering its broker partners? Check out our TPO hub for updates and more.

Home appraisal’s ugly history and uncertain future

This is Part I of a deep dive into the home appraisal industry. Today we explore the origins of the appraisal industry and its current lack of diversity.

Loan quality lessons learned from 2020

HousingWire recently spoke with Trevor Gauthier, CEO of ACES Quality Management, about the effects of 2020 on loan quality and what lenders should expect regarding loan quality and risk management this year.

Awards

2020 HW Tech100 Mortgage winner: Mortgage Contracting Services

In 2019, there have been two notable technologies that have greatly enhanced Mortgage Contracting Services’ client experience, improving overall quality of service and increasing productivity on its teams. These include the proprietary technology platform, Convey360 and the use of robotic process automation. The implementation of its client view to Convey360 resulted in more effective communication as well as improved quality control measures.

  • With the effective use of robotics, MCS has seen measured quality improvement along with employee efficiencies.
  • Employees are no longer required to repetitively look up data, and/or transfer data between MCS systems and third party applications
  • Freed up employees to focus on our most critical objectives and using robotics to complete the more basic, repetitive tasks

https://mcs360.com/

Most Popular Articles

The housing market outsmarted the foreclosure crisis

This isn’t 2008. A bevy of loss mitigation waterfalls, forbearance safety nets and an abundance of equity gave Americans a fighting chance when the foreclosure crisis finally sunsets. HW+ Premium Content

Jun 18, 2021 By

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Refinance’s reign continued to wane in May

Though the number of high-quality refi candidates grew from 12 to over 14 million from March through May — a 15% increase — actual refinance rate locks dropped by 27% over the same period, according to recent data from Black Knight’s Originations Market Monitor.

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3d rendering of a row of luxury townhouses along a street

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