Let Valuation Tech Help Improve Your Collateral Valuation

Join this webinar to learn how technological advancements in valuation provide solutions to help lenders and servicers deliver more comprehensive offerings to their clients.

Talking proptech with FinLedger Director Holden Page

In this episode, Page discusses the hottest topics coming across FinLedger’s news desk. Topics include: the online banking market, what’s happening in the proptech space and recent private market deals.

With a reinvigorated CFPB, what’s next for the NYDFS?

While the CFPB is reinvigorated under the Biden administration, there’s plenty of room for it to retake a leading role and coordinate with the NYDFS.

Does your CRM hurt or help the customer experience?

In real estate, data is king. The more you leverage your own data the better off your agents or loan officers will be because they’ll be able to identify, target and create better customer experiences.


2019 HW Vanguard: Tammy Richards

loanDepot Chief Operating Officer

Since joining the loanDepot team, Tammy Richards has been an integral player in the company’s mission to redefine the home lending customer experience—and, specifically, leveraging technology to enhance the human connection among borrowers and loan officers.

As loanDepot’s chief operating officer, Richards is responsible for the expansion and refinement of the company’s loan production processes including underwriting, processing, funding and closing, as well as quality assurance protocols.

Richards is a true servant leader whose guiding principles of honesty and integrity shine through every day. A strong advocate for diversity and inclusion, including gender equality, Richards has dedicated much of her career to advancing opportunities for women and minorities in the mortgage industry. Under her leadership, her team is continuously seeking opportunities to simplify and improve customer transactions, with a goal to deliver a seamless experience that has become the expectation in today’s digital age. 

In February, Richards’ team unveiled the mortgage industry’s first end-to-end digital loan, powered by loanDepot’s proprietary technology. The product, mello smartloan, delivers fully digital documentation, eliminating the time-consuming and frustrating paperchase that has historically weighed down the mortgage transaction. 

For loan officers, processors and underwriters, the product seamlessly ticks through the entire loan process, providing significant time-savings. The resulting experience is more secure, hassle free, and can reduce the time to close by up to 75%.

What’s the best advice you’ve ever received?

“The Tim McGraw song, ‘Humble and Kind,’ offers good advice for executives to ease the way for the next generation of leaders—especially women—entering the workforce: ‘When you get where you’re goin’ don’t forget turn back around help the next one in line always stay humble and kind.’”

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