Altos: Critics wrong about housing, it’s going to soar

Altos: Critics wrong about housing, it’s going to soar

2015 will see notable price appreciation

The real reason Fannie and Freddie don't do principal modifications

Looking out for your retirement

Blackstone adviser: Investors worried about ‘serious correction’

Byron Wien still holds his line
W S
Servicing / The Ticker

Fannie Mae ranks top servicers

STAR awards released to the public

prevention ave

Fannie Mae revealed its Servicer Total Achievement and Rewards list (STAR), profiling the servicers who rank high when tested on customer service and other key metrics.

The STAR measures servicers across key operational and performance areas relative to their peers.

Those ranked at the top perform well on key tests. One of which is how many seriously delinquent loans transition to an equal or less delinquent status in a month and the rate at which servicers are providing retention solutions to delinquent homeowners.

The peer-one group, or top-ranked servicers, include: Green Tree Servicing, Nationstar Mortgage (NSM), Ocwen Financial Corporation (OCN), PHH Mortgage Corporation (PHH), PNC Financial Services Group, Inc. (PNC), Seterus, Inc., and Wells Fargo (WF).

"Our mortgage servicers’ efforts are critical to keeping people in their homes, preventing foreclosures and stabilizing communities," said Leslie Peeler, senior vice president of Fannie Mae’s National Servicing Organization.

The list of servicers can he found here.

Recent Articles by Brena Swanson

Comments powered by Disqus