2023 HW Vanguard: Phil McCall

Phil McCall

As president and chief operating officer of ACES Quality Management for nearly a decade, Phil McCall is highly regarded for his leadership and commitment to personnel inside and outside of the organization. One of the key internal initiatives he has spearheaded over the last year is ACES’ Interdepartmental Managers program, which aims to inspire leadership within the company and increase comradery and collaboration across teams within the ACES organization. McCall could easily be known as lead product visionary given his role in identifying and developing additional features and enhancements to the ACES platform. His most recent feat: the launch of ACES PROTECT, a suite of automated regulatory compliance tests to ACES’ flagship auditing platform. Through ACES PROTECT, ACES users can easily access a suite of compliance checks within the ACES platform, including certification of loan estimates and closing disclosure calculations, high-cost mortgage and high-price mortgage loan testing, QM tests and other critical compliance tests. 

In addition to his work with ACES, McCall also serves on the Mortgage Bankers Association’s risk management committee. Outside the industry, McCall is an avid supporter of animal rescue charities, including the Best Friends Animal Society and the National Mill Dog Rescue. A 2016 recipient of HousingWire’s Vanguard Award and 2017 MBA Tech All-Star, McCall has made strategic enhancements to both the ACES product suite and the company’s internal operations to support lenders’ loan quality and risk management initiatives.

What one habit has made a crucial difference in your success?

Possessing and nurturing a work ethic that thrived on persistence and a mindset to never give up. While it’s easy to power through in good times, it’s the down markets where you have to maintain that same level of commitment and effort to be successful over the course of a career.


Phil McCall


President and Chief Operating Officer

Company Name:

ACES Quality Management

3d rendering of a row of luxury townhouses along a street

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