2023 HW Insider: Heather Jones


Throughout her tenure at Factual Data, Heather Jones, director of strategic solutions, has forged a rapport between the organization and the primary GSEs. As a galvanizing force in advancing industry-wide innovation, she works directly with well-known market makers, helping to breathe life into their strategic visions with shrewd insight and unparalleled skill. Jones is highly adept in communication, project management and leadership, and she exemplifies and continually advances the mission of Factual Data: helping lenders expand homeownership.

During the tumultuous market upheaval of the past year, Jones has contributed unwavering positivity to all her projects. When Factual Data faced the new challenges associated with the growth of pre-qualification reports, she led both customers and mutual partners to achieve success in the marketplace. Jones coordinated with the multiple stakeholders needed to support each individual customer and deploy the new pre-qualification process. She played a pivotal role in ensuring lenders and other participants were aligned in their understanding of pre-qualification benefits, limitations and compliance requirements. Her educational efforts helped to inform a balance of the commercial interests of lenders with the industry’s duty to act in the best interest of consumers.


Heather Jones


Director of Strategic Solutions

Company Name:

Factual Data

3d rendering of a row of luxury townhouses along a street

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