2023 HW Insider: Aayaam Kapoor

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Aayaam Kapoor is the vice president of product and agency at Real Estate Webmasters. Earlier this year, Kapoor led the project to relaunch Real Estate Webmasters’s company’s website, REW.com. He achieved this goal in just three months, making it the only website in the real estate industry to score 100s on WPO, SEO and accessibility. He also led the delivery of REW’s award-winning IDX-powered real estate platform, Renaissance, that ingests, processes and loads over 1 TB of data to the front-end layer in record time. Additionally, Kapoor managed to improve customer satisfaction scores by over 20% and brought down the first touch and full resolution times from 12 hours and three days to one hour and four hours respectively.

During his six years at Real Estate Webmasters, Kapoor has led multiple teams including project management, QA, product, engineering and customer experience. In his current role, he is leading the delivery of product, engineering and agency services, and he is continuously bringing these teams closer by creating a culture of collaboration, cooperation and transparency at all levels.

Name:

Aayaam Kapoor

Title:

Vice President of Product and Agency

Company Name:

Real Estate Webmasters

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