As senior director, mortgage servicing policy at Freddie Mac, Benjamin Gottheim’s leadership, expertise and experience are the embodiment of Freddie Mac’s mission of being a stabilizing force for the country’s housing needs in both good and challenging times. Gottheim and his team are responsible for creating the policies that address all aspects of mortgage servicing for Freddie Mac. These policies directly impact a homeowner’s ability to stay in their home during the toughest of times.
Gottheim was at the forefront of policy creation at the onset of the COVID-19 pandemic and has been at every stage since. Two years later, the results speak for themselves: More than 858,000 homeowners with Freddie Mac-backed loans have received forbearance since the beginning of 2020, and approximately 791,000 of these loans have exited forbearance, including 330,000 through reinstatement or payoff and 374,000 through payment deferral.
Gottheim is a sought-out Freddie Mac employee who collaborates with mortgage servicers in bringing the right solutions to bear to help mortgage servicers help homeowners.
What is the best piece of advice you have ever received?
Don’t try to be someone else, that person already exists just be yourself.
Senior Director, Mortgage Servicing Policy