2022 HW Vanguard: Shelley Leonard


Xactus President Shelley Leonard has had a successful career that spans over 25 years. She has extensive executive experience in leading companies to drive growth, improve performance, increase market share, launch successful new products, expand into adjacent markets, manage M&A activity and more. She is considered a rock star performer in every position she has held. At Black Knight, she served as chief product and digital officer and led the servicing technologies business, including the MSP loan servicing solution, a business with over $800 million of revenue. Today she is leading the charge by guiding Xactus through its culmination of acquisitions and working to redefine the way mortgage verification services are delivered. 

Leonard is a role model who is respected by her peers and colleagues, and is on the forefront of an industry movement to advance rather stagnant processes and develop innovative workflows and technologies to accommodate a more consumer-centric mortgage experience.

What’s the best advice you’ve ever received? 

I was once told to always remember the “why” — why we choose to work in the mortgage business — which is to help people buy homes and make sound financial decisions. It is important to remember that “why,”  especially when the market and lending environment becomes challenging.


Shelley Leonard



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3d rendering of a row of luxury townhouses along a street

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