Lauren Zack is the vice president and chief design officer at Doma, as well as a founder and leader in the field of user experience. In her role at Doma, Zack works in the technology organization, leading the design of product experiences to leverage and expose the automation and machine learning processes. She studies the way humans think and machines work to find the best solutions to take advantage of the unique capabilities of each. Throughout her decades-long career, Zack has applied this approach to create experiences that optimize for both human and machine capabilities and turn those experiences into award-winning solutions people love to use, including work in healthcare tech, fintech and gaming.
Zack has built a program to gain a deep understanding of what is needed throughout a real estate transaction. This innovative approach resonates with Doma customers because it aligns with Doma’s goal to leverage technology to match homebuyers’ expectations of a fast and accurate home-closing experience.
Vice President and Chief Design Officer