Dhaval Raj, vice president of mortgage and housing – technology has championed Equifax’s multi-year transformation of moving all mortgage applications to the cloud. The cloud-native, microservice architecture-based strategy went hand-in-hand with product redesign to deliver a secure, highly available, reliable and user-friendly platform.
Raj worked to develop technology strategies that would benefit the industry by providing a more intuitive way to streamline processes and quickly pivot to meet changing market demands. This digital transformation evolved to include transitioning all legacy stack application products to cloud-based solutions with two goals in mind: a seamless customer migration and a shift of all traffic to the cloud during one instance. Raj’s leadership helped the team proactively pull user feedback into the build, bringing user interface capabilities to the forefront, resulting in an 80% reduction in actionable clicks within the application, responsiveness across multiple devices and overall performance gains realized through micro-service architecture.
Vice President of Mortgage and Housing - Technology