Katharine Loveland is leading Reggora’s effort to guarantee success for their customers. Loveland hasn’t always been in the mortgage or tech industries though; instead, her professional career began on the basketball court. Loveland played professionally in Europe, where she quickly overcame cultural and language barriers to become a team leader and award winner. After wrapping up her basketball career, Loveland earned her MBA and then moved on to leadership roles at AllonHill and Accenture, before eventually joining the Reggora team in November of 2020. In her role, Loveland oversees four core functions for Reggora: customer implementations, customer success, AMC partnerships and customer support. Across all of the functions that Loveland manages, she has made an immediate impact within a short timeframe by introducing new processes and expectations meant to serve the needs of customers. She has also introduced new programs to strengthen Reggora’s AMC partnerships, including pricing incentives and promotional offerings. Within just three months, Loveland’s team was able to get 15 new lenders up and running on Reggora’s platform, raising the bar for speed and efficiency. Since joining Reggora, Loveland has encouraged her team to bring their ideas to the table, which has led to new solutions being implemented, including changes in internal technology, upgrades in processes and new ways of leveraging data to inform ongoing strategy.
Vice President of Customer Success