Mortgage

Atlantic Bay Mortgage’s Brian Holland on remote working

This week, HousingWire’s Editor in Chief Sarah Wheeler interviews Brian Holland, the CEO of Atlantic Bay Mortgage Group to discuss one of the biggest changes in the workplace over the last year — the move to remote work. Additionally, Holland discusses the importance of company culture.

Here is a small preview of the interview, which has been lightly edited for length and clarity:

Sarah Wheeler: How has the opportunity to work remotely affected your retention rates? Do you have any company surveys or data that show this is important to your employees?

Brian: Yeah, so it’s interesting. While we have surveys, I still meet with 10 to 12 different people every month. In these meetings, I get a great sense of what that looks like, and I’ve discovered an overwhelming amount of people want to continue working remotely. This kind of surprised me. I mean, more and more of our salespeople want to be back in the office because they need to be around people, they feed off of people. But from our operations and corporate team, for the most part, I would say 80% and more want to work remotely because of the reasons we’ve talked about. They don’t have the commute time, they don’t have to get dressed, they can take their dog for a walk at lunch, or they can be there when their child gets off the bus. So, yeah, I think we will see more of that continue to trend in that direction, especially in this business.

The Housing News podcast explores the most important topics happening in mortgage, real estate, and fintech. Each week a new mortgage or real estate executive joins the show to add perspective to the top stories crossing HousingWire’s news desk. Hosted by Sarah Wheeler and produced by Alcynna Lloyd.

Below is the transcription of the interview. These transcriptions, powered by Speechpad, have been lightly edited and may contain small errors from reproduction:

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