HW+ Frequently Asked Questions

Still have questions? Please email Brena Nath, bnath@housingwire.com.

I have a print + digital subscription of HousingWire Magazine, how do I renew?
HousingWire no longer offers HW Magazine as a stand-alone product and it is now included in the HW+ premium membership. Since you were a previous magazine subscriber, you are eligible for a complimentary 1-year subscription to HW+. Please reach out to Haley Hess, hhess@housingwire.com, for the promo code.

I am trying to log in, but it says my username does not exist?
When we launched our new site in September 2019, we switched platforms and did not migrate over all basic users. If your login is no longer working, please create a new account.

I am trying to reset my password but never received the email to reset, what do I do?
If you do not see the email in your spam or email quarantine folder, the email might be blocked. If you are locked out of your account, please reach out to the customer service team for further assistance — custserv@housingwire.com.

I never got an invite to the HW+ slack channel, how do I join?
If you did not receive an invite to the HW+ Slack, email HW+ Managing Editor Brena Nath, bnath@housingwire.com to be added.

Can I share HW+ content in my social channels?
Yes, but the content will still be behind the paywall.

3d rendering of a row of luxury townhouses along a street

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