Sagent

2021 HW Tech100

A fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders

Sagent-2021 Tech100 winners-mortgage

Sagent powers America’s top bank and nonbank lenders to engage, care for, and retain 12 million borrowers as one of the housing industry’s most modern, consumer-first loan servicing systems. The benefit of Sagent’s lender- and consumer-facing software platforms powers the consumer, compliance, accounting, decisioning and investor aspect of loan servicing and default management for lenders and gives borrowers a bank-on-your-phone experience to manage homeownership. Servicers use Sagent’s three flexible, scalable, and configurable suites to lower servicing costs, ensure compliance, engage borrowers, and earn customer loyalty. Solutions include: LOANSERV, a servicing system of record powering collections, accounting, escrows, investor management, and customer care; TEMPO, a default management system of record powering loss mitigation, foreclosure, bankruptcy, claims, REO, and litigation; and ACCOUNT CONNECT, a customer care and retention system.

  • First scale system of record servicers that could tag and track loans with a COVID-specific forbearance designation
  • Powered seamless real-time lender compliance amidst new regulation — including CARES-alloted forbearance extensions and Fannie Mae, Freddie Mac, and Ginnie Mae interpretations of CARES payment deferral policies
  • Three flagship suites power customer retention for lenders at the last, most critical interval of this refi boom

Company Website:

http://www.sagent.com

Markets Served:

Servicing

Company HQ:

King of Prussia, PA

3d rendering of a row of luxury townhouses along a street

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