Solving the Post-Close Challenge with Intelligent Automation

Join our upcoming webinar as SoftWorks AI CEO and Avanze CEO explore the advances in tech that allow for greater levels of automation and cost reduction, especially in support of post-close and pre-fund review.

Spruce’s Patrick Burns on innovation in title technology

In the season finale of Housing News season 5, Spruce CEO discusses heightened investor interest in title tech, innovation and fintech adoption.

The 100-years-war over real estate commissions

HousingWire plunges down the rabbit hole of residential real estate commissions, uncovering the past, present and future of this wholly unique part of the economy.

Real estate agents and LOs: the great collaboration

We spoke with Propertybase CEO Vance Loiselle about real estate tech and how the past year has accelerated the need for digital collaboration tools across the entire customer journey.

Politics & MoneyMortgage

The looming concerns servicers might be ignoring

Cybersecurity and state regulations take center stage

Wrapping up the Mortgage Bankers Association’s Servicing Conference, The Money Source Chief Compliance Officer Shayna Arrington sat down with HousingWire to offer some exclusive insights on what’s happening in the servicing space, including one of the biggest concerns servicers should be focused on that they aren’t. 

Arrington, a 2017 HousingWire Women of Influence, previously worked at the U.S. Department of Housing and Urban Development and the U.S. Department of Justice, giving her a well-rounded private and public view into regulatory, legal and compliance issues affecting the housing industry.

Arrington spoke on the policy and compliance panel at the conference where she explained the latest hot topics in servicing exams. While she touched on the top issues discussed on the panel during the video, she also went into more detail on the growing role cybersecurity is playing in the servicing industry. With topics around wire fraud, such as this example from HousingWire’s Jessica Davis, and cybersecurity becoming more prevalent throughout the mortgage finance space, the servicing industry is witnessing some of its own increase in potential oversight. 

From specific state examples to broader tips that any servicer should keep in mind moving into 2020, Arrington explains what she is witnessing firsthand in the ever-evolving servicing industry.  

Watch the full interview with Arrington below.


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