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An exclusive interview with the Forbes reporters who recently wrote a bombshell article about Better.com CEO Vishal Garg’s controversial workplace culture.

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How lenders can engage borrowers earlier in the buying process

Before the application stage, lenders need an effective strategy that ties all the home buying stages together and the right tools to support the process.

A home shopper’s guide to navigating a competitive market

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AwardsMagazine

2019 HW Insider: Dan Bailey

Executive Vice President of Operations, WFG Lender Services

Dan Bailey is more than the executive vice president of operations at WFG National Title. He is a champion for positive change within the company and within the industry, always looking to find ways to improve the title insurance process and to save clients money.

F2Bailey spearheaded many important company initiatives launched over the past 12 months, distinguishing himself as a torchbearer for positive change. Among his initiatives is DecisionPoint, an instant, clear-to-close decision engine for home equity and refinance channels that analyzes transactions depending on the type of property or the borrower’s characteristics, and assigns them grades based on the length of time it will take to clear title. In comparison to the hours or even days it typically takes to render a home equity or refinance decision, DecisionPoint is capable of issuing a title clear grade in less than three minutes – allowing WFG’s clients to speed up closing timeframes, improve loan conversion rates, and ultimately, enhance the borrower experience.

“First and foremost, success does not come without a lot of hard work. You have to be willing to put in the time and effort to yield your desired results. In our business you must be client focused and set your goals and objectives to align with customer expectations and desires. Lastly, perfection is impossible. Questioning everything and constantly pursuing new and improved ways of delivering products and services to your customer is paramount to long term success.

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3d rendering of a row of luxury townhouses along a street

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