The latest economic and policy trends facing mortgage servicers

Join this webinar for an in-depth roundtable discussion on economic and policy trends impacting servicers as well as a look ahead at strategies servicers should employ in the next year.

2021 RealTrends Brokerage Compensation Report

For the study, RealTrends surveyed all the firms on the 2021 RealTrends 500 and Nation’s Best rankings, asking for annual compensation data for the 2020 calendar year.

A real estate professor weighs in on the future of MLSs

According to research done by Sonia Gilbukh, a real estate professor at Baruch College, there are some reasons to be concerned about the current number of real estate agents and the future of MLSs.

Lenders, it’s time to consider offering non-QM products

The non-QM market is making a comeback following a pause in 2020. As lenders rush to implement, Angel Oak is helping them adopt these new lending products.

FintechSponsored Content

CXChoice tailors customizable closing services to the consumers’ needs

The Closing Exchange's integrated signing services platform provides multiple closing options

The closing experience is one of the last opportunities lenders have to make a positive impact on a borrower, but an easy, painless signing experience that allows consumers to choose how and when they want to close has been missing from the mortgage loan process.

After witnessing firsthand the growing need to deliver a seamless signing experience for businesses and their customers, a unique team of industry veterans created The Closing Exchange.

“Our experience across multiple industries and at various parts of the value chain led us to build a technology and services model to enable our clients to transform their closing experience in a practical and flexible way,” said The Closing Exchange CEO Alan Frelix.

The Closing Exchange built CXChoice, an integrated signing services platform, to finally fill the void in the industry for a modern closing solution and give users a dynamic platform that allows them to tailor their closing services to their customers’ needs.

CXChoice provides flexibility and multiple closing options, including mobile notary, eSignings, Remote Online Notarizations (RON) and hybrid closings. Frelix explained that the solution is a combination of technology and managed services, putting the power in clients’ hands.

“The software provides the user with the ability to define their experience, leveraging our professional vetting and compliance, client-specific signing agent training, and our eClosing facilitation services,” Frelix said.

CXChoice can be customized to a client’s workflow and transaction-specific requirements, so they can conveniently adjust to any type of closing option the customer might need.

Clients benefit from an effective deployment of their eClose strategy, with simple APIs that allow frictionless integration with transaction management platforms. With consumers constantly needing a uniquely tailored closing experience, businesses need to be able to quickly adapt without having to worry about investing in the technology or infrastructure to support each type of closing.

Through the power of CXChoice, every company can become e-enabled, allowing them to focus on offering the best closing experience possible for their customers.


closing exchangeAlan Frelix, CEO

Alan Frelix has more than 25 years of experience in financial and business services and has spent the last 14 years in senior executive level roles in strategy and operations. Most recently, Frelix was the managing director, strategic development for Stewart Lender Services, a division of Stewart Information Services Corporation. Prior to Stewart, Frelix served as president of LandSafe Services LLC, a title and closing agency, which was a wholly owned subsidiary of Bank of America, and senior vice president, title and closing executive for Bank of America, heading the Bank’s National Title Platform (a managed network of title and closing providers) where he provided title and closing strategy, vendor management, and performance oversight. He is also a founding member of the Signing Professionals Workgroup.

Marvin Bantugan, Chief Technology Officerclosing exchange

Marvin Bantugan has more than 25 years of experience in financial and business services as well as management consulting. Previously, Bantugan served as a principal for North Highland Consulting and worked on implementation and change projects for a top 5 bank along with numerous acquisitions, due diligence and integration projects. Bantugan also previously served as executive vice president with Countrywide Financial Corporation and senior manager with Deloitte & Touche LLP.

closing exchangeLandon Smith, EVP of Client Strategy and Business Development 

An accomplished business executive with more than 25 years experience in the lender services and title industry, Landon Smith focuses on all aspects of the lifecycle of the loan. Previously, Smith served as senior vice president, strategic sales and enterprise lender relations for ServiceLink, and group executive vice president, title and default services for Stewart Lender Services.

Latest Articles

Existing home sales pop the 2021 housing bubble boys

So far this year, every existing home sales print has been higher in 2021 than the closing level of sales in 2020, which was 5,640,000. Even with the unhealthy home price gains that we have seen in the last two years, more Americans have bought homes with mortgages in 2020 and 2021 than any single year from 2008-2019, and this looks perfectly normal with our current demographics. HW+ Premium Content

Sep 22, 2021 By
3d rendering of a row of luxury townhouses along a street

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