The Key to Reducing Post-Refi Boom Borrower Churn

In this webinar, PRMG Chief Lending Officer Kevin Peranio will help attendees sort through the right technologies as he shares the tech investments that have had the biggest impact on his business.

RealTrending: eXp’s Glenn Sanford reveals what’s next for company

CEO of eXp World holdings addresses his critics about his agent referral program, where he is taking the company next and growth limiters for the brokerage.

Navigating Closing Struggles in 2021’s Purchase Market

Join this webinar to discover the most current information on hybrid and full eNote eClosings and discuss key criteria to successfully implementing your eClosing strategy.

Mortgage servicers take steps to support borrowers amid COVID

Call volumes have spiked to a level not seen since last April, lenders and servicers need to prepare for a significant increase in their workload as they help borrowers through difficult times.

Mortgage

2019 Rising Star: ​​​​​​​Daniel Ticona

Manager of Single-Family Affordable Lending Strategy and Policy, Freddie Mac

F1

Daniel Ticona is the manager of single-family affordable lending strategy and policy for Freddie Mac, responsible for the design and execution of single-family activities related to affordable housing preservation under Freddie Mac’s Duty to Serve plan.

With nine years of experience working at Freddie Mac and almost 20 years total working in the mortgage industry, Ticona has successfully driven large, complex projects to completion on aggressive timeframes, and requiring extensive collaboration and communication among internal and external stakeholders. In his role within the affordable lending team, Ticona exemplifies managerial behavior that is in alignment with Freddie Mac’s cultural beliefs. Communicating diplomatically and honestly to drive greater clarity and understanding on current projects, he also serves as a resource for Freddie Mac’s internal and external stakeholders.

F1WHAT’S THE BEST PIECE OF ADVICE YOU HAVE EVER RECEIVED?
“Silence, brevity and asking a thoughtful question are three powerful tactics to tactfully introduce new ideas effectively. A mentor of mine had observed my enthusiasm and eagerness to share ideas and thoughts in meetings or other discussions. I used to share ideas at every opportunity that arose. So, I adjusted my approach and I have found that others are more eager to hear your opinion when you are quiet. They want to hear more when you’re brief.  And a tactfully and thoughtfully-crafted question speaks more than a thousand statements.”​​​​​​

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