What to expect at HousingWire’s Spring Summit

The focus of the Summit is The Year-Round Purchase Market. Record low rates led to a banner year for mortgage lenders in 2020, and this year is expected to be just as incredible.

Increasing lending and servicing capacity – regardless of rates

Business process outsourcing and digital transformation are proven solutions that more companies in the mortgage industry are turning to. Download this white paper for more.

HousingWire's 2021 Spring Summit

We’ve gathered four of the top housing economists to speak at our virtual summit, a new event designed for HW+ members that’s focused on The Year-Round Purchase Market.

An Honest Conversation on minority homeownership

In this episode, Lloyd interviews a senior research associate in the Housing Finance Policy Center at the Urban Institute about the history and data behind minority homeownership.

Politics & Money

MBA Stevens: The CFPBÕ complaint database is unreliable

Fails to verify the complaints

Very few people outside the Consumer Financial Protection Bureau are happy about the CFPB’s consumer complaint database.

Here is some of our past coverage.

Now David Stevens, president and CEO of the Mortgage Bankers Association, weighs in with his take on the unreliable tool.

Since the inception of the CFPB complaint database you may have read, in multiple news publications, my serious concerns about the entire idea of an online review site that permits unverified complaint narratives without allowing the accused the ability to respond.  

I firmly believe this database continues to fail the transparency test, and without real reforms its so-called growing pains will ultimately be its undoing.

The basic premise of this database is noble. Consumers can voice their complaints about their experience with a lender and take comfort in the knowledge that their concerns are being heard.

But the CFPB has failed to install a mechanism to substantiate or verify any of these complaints. In fact, the Bureau does not allow financial institutions to adequately respond to the claims. Equally concerning, the database could be putting the consumer’s privacy in jeopardy. Misinformation can, and has, infected the entire system and CFPB has yet to take real steps to correct it.

Read the full column here.

Most Popular Articles

FHFA extends forbearance period to 18 months

In an effort to protect homeowners, the FHFA extended forbearance coverage to 18 months and pushed the eviction and foreclosure moratorium to June 30.

Feb 25, 2021 By
3d rendering of a row of luxury townhouses along a street

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