Understanding Today’s Connected Borrower

Sign up for this webinar to learn how to transform the borrower journey from transaction to relationship and gain a significant lift in production in today’s digital lending environment.

The unique challenges facing minority first-time homebuyers

In this episode, we interview Timothy Demry, a real estate agent in San Francisco’s Bay Area, about his experience serving minority first-time homebuyers.

How modernized servicing creates customers for life

Servicers must be powered by nimble technology to be heroes to borrowers, stalwarts to investors, and stewards of consumer protection to regulators.

Savvy lenders are already preparing for the next valley – Here’s how

Despite increased rate of tech adoption, the industry still has room for continued tech development and usage. Read here to learn more about key technologies that lenders need to give more attention to.


2020 HW Tech100 Mortgage winner: Tavant

Leveraging holistic customer information

Tavant developed and launched FinSight Retention Intelligence, an artificial intelligence and machine learning based offering that leverages holistic customer information. FinSight enables lenders to identify refinance opportunities within portfolios to maximize retention and upselling, predict and manage portfolio churn and focus on customer retention strategies.

  • More than 200 attributes across 10 million loan records used to train the models
  • Use of Retention Intelligence model results in 50% lower retention costs when compared to the use of other traditional retention methods
  • Three times more accurate when compared to prevalent methods for a portfolio of 1.5 million loans that churns at 15% annually


3d rendering of a row of luxury townhouses along a street

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