Understanding Today’s Connected Borrower

Sign up for this webinar to learn how to transform the borrower journey from transaction to relationship and gain a significant lift in production in today’s digital lending environment.

RealTrending: eXp’s Glenn Sanford reveals what’s next for company

CEO of eXp World holdings addresses his critics about his agent referral program, where he is taking the company next and growth limiters for the brokerage.

Navigating Closing Struggles in 2021’s Purchase Market

Join this webinar to discover the most current information on hybrid and full eNote eClosings and discuss key criteria to successfully implementing your eClosing strategy.

How one lender is tackling demand for jumbo loans in 2021

Following its rebrand from Citadel Servicing Corp. to Acra Lending, the company has also launched a new jumbo prime program that will help borrowers in 2021 and beyond.


2020 HW Tech100 Mortgage winner: Arch Mortgage Insurance

Introduced voice technology for lenders

By introducing RateStar Refinance Retention in mid-2019 as mortgage rates declined, Arch MI offered lenders a competitive advantage on refinances, leveraging its agile RateStarSM risk-based pricing platform to meet changing needs. Arch MI also introduced voice technology for lenders to request mortgage insurance quotes, hands-free. Arch MI introduced voice technology enhancements to its Loan Status Lookup tool this year, enabling loan originators to get answers quickly via their preferred channel — including loan origination systems, desktop PCs, smartphones or Alexa-enabled devices.

  • Using devices enabled with Google Voice and Alexa, users simply say “Talk to Arch MI” and then choose from a menu that includes checking the loan status and contacting their Account Manager.
  • Customers provided positive feedback on how easy they find it to request RateStar quotes, hands-free, while multitasking on busy days.
  • Delivered record profits in the first half of 2019 with more than $500 million in underwriting income.


Most Popular Articles

Should government help create housing market supply?

Some folks have some creative ideas to increase inventory. I appreciate the effort to throw around ideas; we need to have more discussions like this. The fact is that the economic ecosystem is much like a biological ecosystem. It’s hard to inject new things without impacting others. HW+ Premium Content

Apr 12, 2021 By

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The machine that’s coming for the robots

Last year, the market experienced record-breaking volume. But now as the volume slacks, mortgage lenders are exploring how technology could help cut costs.

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3d rendering of a row of luxury townhouses along a street

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