True Stories: Hybrid, eNote and RON Implementation

Join expert panelists that will discuss the status of federal legislation, trends in digital adoption and how best to prepare your organization for the next generation of lending processes.

Spruce’s Patrick Burns on innovation in title technology

In the season finale of Housing News season 5, Spruce CEO discusses heightened investor interest in title tech, innovation and fintech adoption.

Top CFPB official “hates” QM rules, jeopardizing safe harbor

A top CFPB official in charge of the rule-making process has heavily criticized the agency's own qualifying mortgage rule, jeopardizing safe harbor.

Don’t sleep on non-QM products

Now is the perfect time for originators to consider expanding to non-QM products – to grow business, diversify their offerings and to ensure an opportunity to better serve their customers.

Awards

2020 HW Insider: Marine Pontes

ClosingCorp Director of Client Support and Data Management

Marine Pontes

Marine Pontes oversees ClosingCorp’s data management and support staff of nearly two dozen people responsible for managing cases and support inquiries from almost 400 clients.

Pontes applies her diverse knowledge by representing the customer’s voice and needs throughout every aspect of ClosingCorp’s solutions. She has worked alongside departments across the organization to ensure successful implementation and adoption. After spending time in different areas of the company, Pontes has unique knowledge of ClosingCorp’s operations and utilizes that knowledge to succeed in her current position. Since her promotion in 2018, Pontes has, among other accomplishments, improved support response and resolution times by 45%; created a training program for new employees; implemented procedures aimed at improving the quality of support that ClosingCorp provides to its clients; improved data quality, resulting in claims of less than 1%; and mentored direct reports, peers and others, helping them expand their capabilities and reach their career goals.

Most Popular Articles

Volume-hungry mortgage lenders loosen credit standards

Mortgage credit availability loosened up in April by 2.2%, per the MBA. The drivers were in conventional mortgages and GSE programs for ARMs and high-balance loans.

May 11, 2021 By

Latest Articles

How does the FHFA 7% loan cap on GSEs affect originators?

The FHFA has limited GSEs to a 7% cap on loan purchases for second home and investment properties. Here’s how this impacts originators:

May 13, 2021 By
3d rendering of a row of luxury townhouses along a street

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