2019 HW Vanguard: Tom Millon

Computershare Loan Services U.S. CEO

Tom Millon founded a one-man business in 2003, before surrounding himself with industry experts. After 10 years, Millon created a national brand, Capital Markets Cooperative, serving over 500 financial institutions. 

Computershare limited acquired Capital Markets Cooperative in May 2016 as part of an effort to grow its global mortgage services business. In 2017, Specialized Loan Servicing, a third-party mortgage servicer that is owned by Australia’s Computershare, announced that it planned to expand its offerings to include subservicing for prime and non-performing loans.

In April 2019, Millon was appointed as CEO of Computershare Loan Services US. Over the last 12 months, the team at Computershare Loan Services US has been expanding its services in the end-to-end mortgage ecosphere. 

With the recent acquisition of LenderLive, Computershare Loan Services US builds on an already strong fulfillment offering with an originations platform and new POS offering. The team at Computershare Loan Services U.S. Funding is now the fourth largest co-issue buyer in the market. The ratings agencies continue to recognize Specialized Loan Servicing as a top-tier servicer. 

The S&P reaffirmed above average rankings in July, citing strong technology, controls and management experience. Millon has been able to create a culture of high performers within Computershare Loan Services US.  Millon instills big things in the future for Computershare Loan Services US, as he and his team continue the work to increase the use of innovative technology in the origination and servicing space and introduce new products to satisfy the needs of their clients and future clients.

What has been your secret to success?

“Being surrounded by strong innovators, empowered to make decisions that support the vision of the company and our clients. I wouldn’t be where I am without each one of those people. We all have our strengths and passions, it’s when we bring those things together that innovation and change occur.”

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