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Privacy Policy

HousingWire respects the privacy of its customers and visitors. If you wish to be removed from our database, or have any questions about the operation of our website, please write to feedback@housingwire.com.

This policy effective February 1, 2008.

What information do we gather about you?

The information we gather falls into two categories: 1) personal information you voluntarily supply when you subscribe, order, complete a survey, register for an online discussion, enter a contest or provide your e-mail address and 2) tracking information collected as you navigate through our sites.

Personally Identifiable Information

Registration for our Web site
Anyone can view our site, but a free registration process may required to access the full range of information and services offered by HousingWire.com.

HousingWire.com requires that you supply a unique e-mail address to register. By using HousingWire.com, you are agreeing to the terms of our Usage Agreement.

Paid Products and Services
While the majority of our products and services are free, we may in the future charge fees for select premium content, products and services, such as special reports, proprietary research, and more. Should we engage in charging for content, we will collect and store billing and credit card information. This information will only be shared with third parties who perform tasks required to complete the purchase transaction. Examples of this include fulfilling orders and processing credit card payments.

Contests, Sweepstakes and Special Offers
On occasion, HousingWire.com collects personal information from readers in connection with optional sweepstakes, contests or special offers. If this information is to be shared with a third party other than HousingWire.com, we will notify you at the time of collection. If you do not want any personal information shared, you may always decline to participate in the sweepstakes, contest or special offer.

Reader Surveys, Reader Panels and Market Research
HousingWire.com may collect personal information from readers in connection with voluntary surveys. Data may be collected on our Web sites, on the phone, via email or through traditional mail. The information you provide in answer to optional survey questions may be shared, but only in the aggregate, with advertisers and partners unless we notify you otherwise at the time of collection.

Aggregate Information Collected Through Technology

Cookies and Other Technologies

As is standard practice on many Web sites, HousingWire.com uses “cookies” and other technologies to recognize you and provide personalization, as well as to help us understand which parts of our Web sites are the most popular, where our visitors are going and how much time they spend there. Users who do not accept cookies from the domain “HousingWire.com” may not be able to areas of the Web site.

We reserve the right to place a cookie on your computer with a unique anonymous number to ensure that your browser does not see the same ad over and over again, to sequence ads in a series and to measure the number of unique visitors that have viewed a particular ad or visited a particular Web page.

We use a proprietary advertising server to display ads on HousingWire.com. In addition, advertisers may elect to use third-party advertising companies to serve ads onto our Web site. In the course of serving these advertisements, the third-party advertisers may place or recognize a unique “cookie” on your browser. We do not have access to these cookies or any information that they may contain. If you would like more information about this practice and about your option not to accept cookies placed by these companies, please click here (http://www.networkadvertising.org/managing/opt_out.asp).

Housingwire.com is currently using and has contracted with Google, a third party, to track and analyze non-personally identifiable usage and volume statistical information from our visitors and customers to administer our Web site and constantly improve its quality. All data collected by Google on behalf of HousingWire.com is owned and used by HousingWire.com. We reserve the right to publish non-personally identifiable, summary information regarding our Web site visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, only general summaries of the activities of our visitors and customers. For more information about Google’s privacy policy, go tohttp://www.google.com/intl/en/privacy.html.

HousingWire.com is currently using and has contracted with Quantcast, a third party, to track and analyze non-personally identifiable usage and volume statistical information from our visitors and customers to administer our Web site and constantly improve its quality. All data collected by Quantcast on behalf of HousingWire.com is owned and used by HousingWire.com. We reserve the right to publish non-personally identifiable, summary information regarding our Web site visitors for promotional purposes and as a representative audience for advertisers. Please note that this is not personal information, only general summaries of the activities of our visitors and customers. For more information about how Quantcast collects data, please read their privacy policy at http://www.quantcast.com/privacy.jsp.

We reserve the right to change the vendors who provide us with usage data.

IP Addresses
We log IP (Internet Protocol) addresses, or the location of your computer on the Internet, for systems administration and troubleshooting purposes. We use the IP address log in an aggregate fashion to track access to our site.

Log Files
Log data is only used in aggregate to analyze usage of our Web site(s).

What do we do with the information we gather about you?

Statistical Analysis
Housing Wire may perform statistical, demographic and marketing analyses of subscribers, and their subscribing and purchasing patterns, for product development purposes and to generally inform advertisers about the nature of our subscriber base. We also use such information to allow advertising to be targeted, in aggregate, to the users for whom such advertising is most pertinent. HousingWire.com may use personal information for analysis purposes, including analysis to improve customer relationships.

Products and Services from HousingWire
From time to time, we may provide subscribers with information and offers about other products and services offered by Housing Wire, including subscriptions and other premium products and services. This information will only be shared internally. If you do not wish to receive such information and offers, you may opt-out.

Banner Advertising
We may use demographic and preference information to allow advertising on our Web sites to be targeted, in aggregate, to the users for whom they are most pertinent. This means users see advertising that is most likely to interest them, and advertisers send their messages to people who are most likely to be receptive, improving both the viewer’s experience and the effectiveness of the ads. We will disclose information to third parties only in aggregate form.

User Generated Content (Message Boards, Forums, Reader Reviews and Chats)
We may, in the future, offer message boards for readers in a number of areas throughout our Web sites. Should we do so, any information you disclose when posting to a message board, along with your message board screen name or ID, becomes public and may be used by HousingWire.com for online and offline promotional or commercial uses in any and all media.

We offer the ability for readers to comment and review our stories; any information you disclose when making a comment or writing a review, along with your screen name or ID, becomes public and may be used by HousingWire.com for online and offline promotional or commercial uses in any and all media.

For more information, read the user generated content sections of the Usage Agreement.

E-Mail Newsletters
If you choose to receive them, HousingWire.com will periodically send you e-mail newsletters or promotional e-mail about services offered by HousingWire and its advertisers. For details about HousingWire e-mail, please see the next section, “What Is Our E-mail Policy?”.

What is our E-mail Policy?

HousingWire complies fully with the federal CAN-SPAM Act of 2003. We will not share, sell, rent, swap or authorize any third party to use your e-mail address without your permission. If you feel you have received an e-mail from us in error, please contact feedback@housingwire.com.

Account and Service-Related E-mail: HousingWire.com reserves the right to send you e-mail relating to your account status. This includes order confirmations, renewal/expiration notices, notices of credit-card problems, other transactional e-mails and notifications about major changes to our Web sites and/or to our Privacy Policy. If you have registered for online discussions or other services, you may receive e-mail specific to your participation in those activities.

E-mail Newsletters: HousingWire offers several e-mail newsletters. If you no longer wish to receive a specific newsletter, follow the “unsubscribe” instructions located near the bottom of each newsletter.

Promotional E-mail: If you choose to receive them, HousingWire may periodically e-mail you messages about products and services that we think may be of interest to you. You can choose not to receive messages in the future by either (1) following the “unsubscribe” instructions located near the bottom of each e-mail, or (2) you can opt-out.

From time to time, HousingWire may obtain e-mail addresses from third party sources to be used for promotional e-mails. You can choose not to receive messages in the future by either (1) following the “unsubscribe” instructions located near the bottom of each e-mail, or (2) you can opt-out.

Survey E-mail: We may send you an e-mail inviting you to participate in user surveys, asking for feedback on HousingWire.com and existing or prospective products and services, as well as information to better understand our users. User surveys greatly help us to improve our Web site, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form.

E-mails From You: If you send us e-mails, you should be aware that information disclosed in e-mails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in e-mails. We will use your e-mail address to respond directly to your questions or comments.

E-mail This Article Feature: HousingWire.com readers may use this feature to send links to articles to others through e-mail. The e-mail address(es) that you supply to this service will only be used to send the requested article, and will not be used for any other purpose.

With whom do we share the information that we gather?

HousingWire
If you have registered or provided us with any personally-identifiable information, we will not sell, rent, swap or authorize any third party to use your e-mail address or any information that personally identifies you without your permission. We do, however, share information about our audience in aggregate form.

Service Providers
We contract with other companies to provide services on our behalf, including credit-card and billing processing, shipping, e-mail distribution, list processing and analytics or promotions management. We provide these companies only with the information they need to perform their services. These service providers are restricted from using this data in any way other than to provide services for Housing Wire, and they may not share or resell this data.

We reserve the right to disclose your opt-out information to third parties so they can suppress your name from future solicitations, in accordance with applicable laws. We may occasionally release personal information as required by law, for example, to comply with a court order or subpoena. (For more information, see the “Compliance with legal process” section of this policy.)

How do I change or update my personal information?

If you need to change or update your personal information, please contact us using the below methods.

Email: feedback@housingwire.com
Mail: HousingWire, c/o Privacy Management, 2701 Dallas Parkway, Suite 200, Plano, TX 75093
Phone: 1-469-893-1480

Is my information protected?

Data Security: To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place physical, electronic and managerial procedures to protect the information we collect online.

Other Information: Compliance with Legal Process

We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our Web sites; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

Other Information: Changes to the Policy

This Privacy Policy may be amended from time to time. Any such changes will be posted on this page. If we make a significant or material change in the way we use your personal information, the change will be posted on this page thirty (30) days prior to taking effect and registered users will be notified via e-mail.