Mortgage Servicing
Latest Posts
Mortgage servicers are missing the boat when it comes to customer satisfaction
Aug 01, 2019Let’s just say servicers have a lot of room for improvement when it comes to customer satisfaction. J.D. Power’s latest customer satisfaction survey revealed that servicers have a real trust problem with their clients, and it’s their lack of digital help and focus on efficiency and cost controls that are adding to the negative feelings.
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Protecting homeowner data in the digital age of mortgage finance
Aug 01, 2019 -
Ginnie Mae reveals plans to stress-test nonbank lenders
Jul 29, 2019 -
NY attorney general opposes Ditech sale, announces investigation into reverse mortgage business
Jul 25, 2019 -
Bank of America claims Ditech’s sale of RMS “threatens to abandon” elderly reverse mortgage borrowers
Jul 19, 2019 -
OCC: Borrowers keep getting better at paying off their mortgages
Jun 27, 2019 -
FirstBank exiting wholesale mortgage lending
Jun 25, 2019 -
CitiMortgage to pay $7.8 million to California borrowers for not paying interest on escrow accounts
Jun 20, 2019 -
Creditors try to force Live Well Financial into bankruptcy
Jun 18, 2019 -
Ditech selling forward, reverse mortgage businesses
Jun 18, 2019 -
HomeStreet Bank sells off more of its mortgage business to Homebridge
Jun 17, 2019 -
Ocwen all but drops Ocwen name, will operate as PHH Mortgage and Liberty Home Equity Solutions
Jun 10, 2019
