MagazineMortgage

Women lead industry through the haze of pandemic

Leading through empathy, communication and intuition

Women lead

As the holidays ramped up in early December 2019, Woman of Influence Charlotte Catalfo had her eye not on decorating and gift-wrapping, but on a small but worrisome health crisis escalating halfway across the globe. 

From the suburban Virginia headquarters of mortgage securitizer Freddie Mac, Catalfo kept tabs on a new virus that the Chinese government was having trouble containing to the city of Wuhan. When the now-infamous COVID-19 virus hopscotched to Italy, she knew that it was time to put Freddie Mac’s emergency continuity plan into gear. As senior vice president for enterprise operations and a member of Freddie Mac’s senior operating committee, it was her responsibility to figure out how to ensure uninterrupted work with investors, lenders, multifamily property owners and homeowners if business as usual was thrown off track.

Leading the Freddie Mac’s business continuity initiative, which manages $2.2 trillion in assets, Catalfo cleared the way for ongoing collaboration with regulators and business partners to firm up policies to keep Americans safely housed. Her team worked with lenders to lay out policies for mortgage forbearance, if it was needed. She oversaw dress rehearsals in which Freddie Mac departments practiced remote work to find and fix technical and logistical glitches. 

The rest of this content is for HW+ members. Join today with an HW+ Membership! Already a member? log in

Most Popular Articles

If Biden wins, what happens to Fannie and Freddie?

If former Vice President Joe Biden wins the White House, what will happen to the Trump administration’s plans to free Fannie Mae and Freddie Mac from conservatorship? For now, more conservatorship, said Jaret Seiberg, managing director of Cowen Washington Research Group.

Sep 14, 2020 By

Latest Articles

Shant Banosian becomes Guaranteed Rate’s first LO to originate $1 billion

Shant Banosian, the nation’s No. 1 loan originator, has become Guaranteed Rate’s first loan officer to fund $1 billion in loan volume in one year. Over the course of his decade-long career, Banosian has generated more than $4 billion in funded loans.

Sep 17, 2020 By
3d rendering of a row of luxury townhouses along a street

Log In

Forgot Password?

Don't have an account? Please