Zillow’s former general counsel Kathleen Philips has been named chief operating officer of the company. Philips joined the company in 2010.

Since joining Zillow (Z), Philips played an instrumental role in the company’s 2011 initial public offer and has assumed increasing responsibility beyond the legal department to include human resources and customer service.

Philips also oversees the company’s M&A activities, which include six acquisitions in less than two years. Additionally, Philips is leading Zillow’s new and growing San Francisco office, which is home to more than 65 employees.

"I'm thrilled to name Kathleen Philips as Zillow's COO," said Zillow CEO Spencer Rascoff. "Kathleen is an incredibly valuable member of our executive team, and this title much better describes the breadth of responsibilities she has successfully taken on over the last couple of years." 

Before joining Zillow, Philips was general counsel at Fan Snap, Inc., where she was responsible for customer support, online marketing and finance operations. 

Prior to her time at Fan Snap, Inc., Philips served as general counsel of Pure Digital Technologies and as general counsel for StubHub. She also previously served as general counsel at Hotwire.com, where she led the company's legal responsibilities through its acquisition by InterActiveCorp in 2003.