Northern Rock charge policy angers mortgage brokers

The state-owned bank Northern Rock Asset Management has been accused of treating its customers unfairly by mortgage advisers. In January 2010 hundreds of thousands of Northern Rock customers lost the ability to switch their mortgage to another provider when Northern Rock Asset Management took over their account. The bank agreed to waive, or reduce, early repayment charges for some but not all of its customers up until the end of June.

3d rendering of a row of luxury townhouses along a street

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