Closing Complex Loans Faster With a Digitized Client Workflow

Join us for a discussion on changes in market demographics, suppliers and how focusing on customer experience and a few simple steps during the mortgage loan process can close deals 3x faster.

Brokers, Here’s Everything You Need to Know About Rocket Pro TPO

Want to stay up to date with the latest on what Rocket Pro TPO is offering its broker partners? Check out our TPO hub for updates and more.

Home appraisal’s ugly history and uncertain future

This is Part I of a deep dive into the home appraisal industry. Today we explore the origins of the appraisal industry and its current lack of diversity.

Loan quality lessons learned from 2020

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FintechPeople Movers

LenderClose continues growth with 3 new hires

All three hires bring at least 10 years of experience

Fintech startup, LenderClose, has added two operations specialists and a software engineer.

Crystal Henderson

Joining LenderClose as an operations specialist, Crystal Henderson has over 10 years of experience in lending in finance. Prior to becoming an operations specialist, Henderson has earned recognition for consistently exceeding funding goals, quality standards, welcome-call percentages and ranked among her organization’s top five in clearing stipulations.

Melanie Salge

Also hired as an operations specialist, Melanie Salge also has over 10 years of experience in mortgage and real estate customer service and management.

In her LenderClose role, Salge is tasked with ensuring client satisfaction by drawing on expertise in report analysis. Other focus areas will be on meeting expected turnaround times, anticipating trouble spots and facilitating process improvements.

Craig Lien

As software engineer, Craig Lien has 20 years of experience specializing in architecture design, network management and troubleshooting. According to LenderClose, he is an expert at resolving complex software issues and improving existing solutions.

Before joining the team at LenderClose, Lein worked at FINASTRA (formerly D+H) Financial Technologies, where he served as a senior network engineer.

This comes after the company expanded its sales team in November, and its software development team over the summer.

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