Adam Constantine on MLK Jr.’s impact on housing equality

During the interview, Constantine explains why the industry needs to focus on evoking intentional change rather than launching lackluster initiatives.

Managing Credit Risk in 2021 and Beyond

Join a panel of industry experts as they provide an economic outlook for 2021 and a discussion with regional bankers on how they are managing credit risk over the next several years.

Amid record-high origination volumes, mortgage fraud risk is down

CoreLogic's recently released Mortgage Fraud Report is the industry standard for nationwide fraud monitoring and analysis. Read the findings here.

Empowering women to be financially great with Dava Davin

Women of Influence winner Dava Davin joins Girlfunds to discuss everything from her best financial tip to her advice on starting the home-buying process.

Awards

HW 2019 Insider: Emily Robbins

Customer Success Manager, NotaryCam

In her role as customer success manager, Emily Robbins is in a unique position of working closely with each part of the NotaryCam organization, including the notaries, real estate team, clients, enterprise and title partners, lender partners and company leadership.

F2Since joining NotaryCam, Robbins has helped to improve the eClosing process to make sure all parties have the resources necessary to complete their transactions and closings successfully, resulting in the firm’s strong customer satisfaction rating and “excellent” Net Promoter Score. Robbins’ efforts have had a substantial impact on NotaryCam’s growth and success, including a nearly 140% increase in new users in 2018. As customer success manager, Robbins focuses on successful onboarding and account management, as well as fostering those relationships daily and working on improved workflows and implementations to make sure that the client’s needs are being met. As part of her responsibilities, Robbins also ensures new clients receive support throughout the onboarding process, including educational materials and co-branded marketing opportunities.

“On a continual basis, I find it necessary to stay focused on the true reason for remote online notarization which is providing a smooth, convenient option for buyers and sellers closing on their home.”

Most Popular Articles

Prepare for the rise in mortgage rates

Economists offer their takes on how high mortgage rates will climb, how lenders will respond and what impact this will have on the housing market. HW+ Premium Content

Jan 18, 2021 By

Latest Articles

CFPB clarifies role of supervisory guidance

The Consumer Financial Protection Bureau issued a final rule Tuesday clarifying that supervisory guidance is not backed by the same force as law or regulation.

Jan 19, 2021 By
3d rendering of a row of luxury townhouses along a street

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