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HW 2019 Insider: James Duncan

Director of Education and Engagement, Thrive Mortgage

James Duncan’s professionalism, easy-going humor and training capabilities have elevated Thrive Mortgage to a whole new level.

F2Over the past few years, Duncan has worn many hats at Thrive Mortgage. However, he currently serves the company as its director of education and engagement. In this role, Duncan is recognized as a well-respected leader who often inspires fellow employees to go above and beyond in all aspects of their jobs. As a true team player, Duncan is never too busy to lend a helping hand or take on extra duties when the need arises. Aside from managing Thrive’s marketing team, Duncan has also been instrumental in the implementation of an internal loan officer Facebook page for the company’s sales strategies. In fact, Duncan has even helped Thrive build a new website, which is used in order to conduct corporate training for employees as well as garner awards and recognition throughout the company.

“When you equip your team with the knowledge, skills and tools they need to be successful. Point them in the right direction and then get out of their way, they’ll make you look like an absolute genius. The media and marketing team at Thrive Mortgage is one of the best in the industry. We all have our areas of specialization and complement each other in a very collaborative way.”

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