2019 HW Insider: Tim Choi

Vice President of Operations, NMSI

Tim Choi is a one man wrecking crew and his staff hold him in high regard. He rolls up his sleeves and works alongside his team not delegating and demanding items or task get completed.

F2He also goes above and beyond for the company’s external broker partners to help facilitate the operations/broker relationship. Over the last 12 months the company has doubled its wholesale volume to nearly 300 million per month. With Choi’s leadership skills, the company accomplished this growth with little disruption to its turn times, and without adding significantly more staff members. Choi is a visionary on the process side. He is instrumental, working with vendors and IT partners to streamline process flows both internally and externally for the overall client experience. Choi also handles agency approval and state and federal audits. Choi goes above and beyond the call of duty and doesn’t complain when asked to step in and help or do a function that he isn’t responsible for.

“My favorite quote is, ‘Success is walking from failure to failure with no loss of enthusiasm,’ by Winston Churchill. I find my attitude towards taking my mistake as an opportunity to grow made me who I am today.”

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