Dedicated to her profession and to the company, Viviana Abarca’s eye for detail is enabling the company to integrate digital automation into a full business transformation.
Strategic and methodical by nature, Abarca has grown from an underwriting manager with a team of 10, to a channel leader with a team of more than 300. Her dedication to process has enabled her to improve every department with which she has worked since she joined loanDepot. Under Abarca’s leadership, the company has seen a 25% year-over-year overall improvement in efficiencies, and, by end of year, projects that percentage to increase to 50%. Additionally, Abarca is instrumental in the development of additional underwriting process improvements. Abarca embraces challenges—no matter how large or extensive—and breaks them into digestible, attainable goals. By setting herself as an example, her team is dedicated to excellence in everything they do.
“I attribute my success to the leaders and teams I’ve worked with and currently work with My leaders have always trusted in my ability and in turn I want to provide the same for my teams. I strive to give the right guidance, development and motivation along with the company vision. From there I empower my teams to leverage their abilities and talent to drive operational excellence.”