Mortgage

2019 Woman of Influence: ​​​​​​​Suzy Lindblom

Planet Home Lending executive vice president of national operations

F1Suzy Lindblom is a trailblazer, known for designing operations platforms for the best brands in mortgage banking.

As executive vice president of national operations at Planet Home Lending, Lindblom is an innovative leader and mentor whose core mission throughout her four-decade career has been understanding what drives satisfaction for business partners, customers and employees. As her team at Planet says, Lindbolm drives operational success by “knowing the numbers and loving the people.” Those who work with her call her an expert in a wide range of skills that highlight how exceptional she is, including managing risk, mitigating losses, underwriting, project management, post-closing and compliance. Over the past year, Lindblom led the redesign of an operations platform to support Planet Home Lending’s entry into distributed retail. Through her help, Planet was able to reduce turn-times and loan fulfillment costs by a whopping 50%. Lindblom is also responsible for streamlining the company’s organizational processes and centralizing its retention group, prompting the opening of a new operations center in Texas and doubling the operations team’s productivity.

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