Let Valuation Tech Help Improve Your Collateral Valuation

Join this webinar to learn how technological advancements in valuation provide solutions to help lenders and servicers deliver more comprehensive offerings to their clients.

Talking proptech with FinLedger Director Holden Page

In this episode, Page discusses the hottest topics coming across FinLedger’s news desk. Topics include: the online banking market, what’s happening in the proptech space and recent private market deals.

With a reinvigorated CFPB, what’s next for the NYDFS?

While the CFPB is reinvigorated under the Biden administration, there’s plenty of room for it to retake a leading role and coordinate with the NYDFS.

Does your CRM hurt or help the customer experience?

In real estate, data is king. The more you leverage your own data the better off your agents or loan officers will be because they’ll be able to identify, target and create better customer experiences.

Mortgage

2019 Woman of Influence: ​​​​​​​Sherry Graziano

SunTrust senior vice president, mortgage transformation officer

F1Since joining SunTrust in 2011, Sherry Graziano has carved out her own unique leadership journey.

Graziano first joined the company as a retail loan consultant, where she eventually become a top producer within months. Graziano then joined the sales and performance excellence team, leaving her role as consultant to become the company’s lead sales strategist. In this position, Graziano developed and implemented two employee training programs – the Mortgage Loan Associate Program, a comprehensive rookie training program, and a new Loan Officer Onboarding Program. Additionally, Graziano led sales readiness, reward and recognition programs and critical change initiatives for three of the company’s primary mortgage distribution channels, including retail, consumer direct and correspondent lending. In 2016, Graziano became the Orlando Operations Leader, a position that required her to provide oversight for end-to-end mortgage fulfillment in both retail and direct production channels. Under her leadership, Graziano’s team has consistently manufactured superior quality loans with an outstanding client experience. SunTrust has increased client satisfaction scores by 26% under Graziano.

Most Popular Articles

Will we ever see a “normal” housing market again?

The question on everyone’s minds: When will this hot housing market cool down? Arch MI investigates this and more in its Spring Housing and Mortgage Market Review.

Jun 22, 2021 By

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Understanding the Current Market

HousingWire Editor-In-Chief, Sarah Wheeler, sits down with Doug Duncan, senior vice president and chief economist at Fannie Mae, to walk attendees through the latest update on the housing market and share a few predictions for the future along the way. HW+ Premium Content

Jun 24, 2021 By
3d rendering of a row of luxury townhouses along a street

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